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Risk-Based Thinking and Management

Online

Presenter:Vinay Moodley The MiChem team will discuss practical approaches to implementing risk management in laboratory processes, as required by ISO/IEC 17025 and ISO 15189. We will also discuss case studies on identifying, assessing, and mitigating risks in laboratory operations. NOTE: You will be given the opportunity to ask questions and clarify specific concerns with regards to… Read More »Risk-Based Thinking and Management

Environmental Conditions and Their Impact on Testing

Presenter: Janine Musso The MiChem team will discuss managing the impact of environmental conditions (temperature, humidity, etc.) on sensitive tests and maintaining compliance with ISO/IEC 17025. We will further explore technical solutions for controlling environmental variables in the laboratory. NOTE: You will be given the opportunity to ask questions and clarify specific concerns with regards to… Read More »Environmental Conditions and Their Impact on Testing

Client Communication and Satisfaction

Presenter: Vinay Moodley The MiChem team will discuss how to enhance client communication and satisfaction through transparent and efficient processes as well as how ISO/IEC 17025 and ISO 15189 can support client relationship management and service quality. NOTE: You will be given the opportunity to ask questions and clarify specific concerns with regards to topic presented.… Read More »Client Communication and Satisfaction

ISO 9001:2015 and the Risk-Based Approach

Presenter: Amilia Franklin ISO 9001:2015 strongly emphasizes the adoption of a risk-based approach to quality management. This approach is designed to proactively address potential risks that could affect the quality of products or services, ensuring that preventive measures are seamlessly integrated into the Quality Management System (QMS). NOTE: You will be given the opportunity to ask… Read More »ISO 9001:2015 and the Risk-Based Approach

ISO 9001:2015 and Continuous Improvement

Presenter: Amilia Franklin Continuous improvement is a core principle of ISO 9001, focused on enhancing the effectiveness and efficiency of organizational processes to achieve superior quality, customer satisfaction, and overall performance. In this webinar, we will examine strategies for effectively driving continuous improvement within organizations using the ISO 9001 framework. NOTE: You will be given the… Read More »ISO 9001:2015 and Continuous Improvement

Biosafety Level Laboratories: Compliance and Technical Challenges

Presenter: Janine Musso The MiChem team will discuss an overview of the different BSL classifications, an introduction to the facility, environmental and safety requirements, BSL applications, and the types of pathogens or materials handled at each level. NOTE: You will be given the opportunity to ask questions and clarify specific concerns with regards to topic presented.… Read More »Biosafety Level Laboratories: Compliance and Technical Challenges

Nonconformances, Root-cause Investigations, Corrections and Corrective Actions

Presenter: Amilia Franklin In ISO 9001:2015, managing nonconformities and implementing corrective actions are essential for maintaining a robust Quality Management System (QMS). Effective handling of these processes helps organizations prevent issue recurrence, enhance processes, and ensure customer satisfaction. During this webinar, we will review the ISO 9001:2015 requirements and provide practical examples of how organizations… Read More »Nonconformances, Root-cause Investigations, Corrections and Corrective Actions

Optimising laboratory workflows and management of stock using LEAN Principles

Presenter: Nerene Colbie and Janine Musso The MiChem team will focus on enhancing laboratory efficiency and productivity through the application of LEAN principles within the framework of ISO/IEC 17025 and ISO 15189. We will further delve into strategies to streamline laboratory workflows, reduce waste, and improve resource utilization. The session will also cover effective stock… Read More »Optimising laboratory workflows and management of stock using LEAN Principles

Development of an Integrated Quality Management System

Presenter: Santie van Niekerk The MiChem team will discuss the integration of ISO/IEC 17025 with other standards, such as ISO 9001, ISO 15189, and ISO/IEC 17020, for a holistic approach to quality management. We will also dive into the benefits and challenges of a multi-standard approach in laboratory environments. NOTE: You will be given the opportunity… Read More »Development of an Integrated Quality Management System